Privacy Policy

1. About Us

VootUp is a product owned and operated by Thought Bulb Research and Development LLP, registered in India.

Registered Address:
House No. 88, Pkt C-05, Near C.S DDA Market,
Keshav Puram (North West Delhi), Delhi 110035, India

Support Email: hi@thethoughtbulb.com

2. Information We Collect

We collect the following information when you use VootUp:

• Name and email address (provided during registration or event participation)
• Photos and videos submitted as part of event challenges
• Event participation data (check-in status, points, submissions)
• Usage data (pages visited, actions taken within the platform)

3. How We Use Your Information

Your information is used solely to:

• Operate and improve the VootUp platform
• Manage your event participation and display leaderboards
• Send event-related communications and broadcasts
• Provide customer support
• Process payments securely (via our payment gateway partners)

4. Data Sharing

We do not sell your personal data to third parties. We may share data with:

• Event organizers (admins of the event you participate in)
• Payment processors (for billing purposes only)
• Infrastructure providers (Supabase, Vercel) under data processing agreements

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data by emailing hi@thethoughtbulb.com.

6. Cookies

VootUp uses cookies and local storage to maintain your session and preferences. These are essential for the platform to function and are not used for advertising purposes.

7. Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS) and secure authentication. However, no system is completely secure, and we cannot guarantee absolute security.

8. Contact Us

For any privacy-related questions or requests, please contact us at hi@thethoughtbulb.com.